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The Silence Is Deafening Thanks to the National Do Not Call Registry
How many times have you been interrupted from watching your favorite television show, tucking the kids with a bedtime story or unwinding with your significant other, with a call from someone offering a free estimate on new windows? Perhaps you were the lucky winner of a Las Vegas vacation (if you attend a special seminar on timeshares). Maybe you were really unhappy with your current long distance provider?
Rito Salomone
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What is a Service Level Agreement (An Example)
A SLA’s primary goal is to establish and manage expectations of customers, thus reducing confusion while defining acceptable service. Below is an example of a Service Level Agreement. Simply replace the bracket information with your information.
Charles Carter
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Corporate Video Production for Internal and External Communications
A simple guide for the Communications Manager looking to commission a film or video project. By the end of the guide you will be able to answer all the questions your video and dvd production company will ask.
Andi Jepson
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Straight Facts About Cable Desclambers
If you want to understand the way a cable descrambler or a cable network works, we are here to explain the simple reason behind the image on your TV set.
Ispas Marin
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Overthrowing Email Tyranny
Do you have a friendly relationship with email, or do you feel like a slave to your email? Do you get a sinking feeling every time you check your email because you know there are more new messages than you even want to know about, let alone read? Do you spend time...
Sharon Teitelbaum
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Driving Factors to Upgrade Your PBX
Your PBX system has served you well in the past and with a bit of upkeep and maintenance will continue to meet your needs in the future. However change is on the horizon.
Charles Carter
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Spin Cycle
Jon Stewart has become a very influential political voice in the media, and he's an unabashed comedian. That speaks well of him, but what does it say about the American media?
J Square Humboldt
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Widely Used Communication Medium , Coaxial Cable
Coaxial Cable is a type of wire that consists of a center wire surrounded by insulating materials and then a grounded shield of braided wire. The shield minimizes electrical and radio frequency interference. Coaxial cabling is the primary type of cabling used by the cable television industry and is also widely used for computer networks, such as Ethernet.
Kundan Upadhyaya
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The 5 Most Common Local Phone Bill Errors
After 100 years of practice, telephone companies still make many errors on corporate phone bills. Errors can appear in a variety of ways, but there are five main errors that, when corrected, can save your company money.
Karen Thatcher
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Call Accounting for Every Enterprise
Communications facilities are continuing to evolve at a rapid rate. Call accounting is generally the centerpiece of a complete communication management solution (CMS) to allow customers to track, process and allocate communications transactions (analog, VoIP and data).
Rito Salomone
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