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Why Sensitivity Training is Insensitive and Patronizing
I've often been asked if I "do sensitivity training" I found myself getting irritated by the very term "sensitivity training", and didn't know why I had such a visceral reaction. After spending time thinking about it, and talking to people who professed to be "sensitivity trainers' I realized that "sensitivity training" was actually insensitive and patronizing. For an organization and its individuals to reap the benefits of diversity it must...
Simma Lieberman
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How to Communicate Effectively with Difficult and Challenging Personalities
Do you work with difficult and challenging people? Are you frustrated with a co-worker? Tired of that demanding, obnoxious colleague? Do you want to learn how to turn challenging personalities into advocates of your cause? Then read this article based on the new popular book, "Taming The Beast: Success With Difficult People"
Byron Sabol
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Five Surefire Ways to Annoy Your Co-workers
Can't get along with your co-workers? Before you quickly point out their imperfections, consider that you might annoy them regularly with unprofessional behavior. Whether talking too loudly or unknowingly upstaging a colleague, here are five surefire ways to annoy office co-workers that every employee should avoid.
Mechele Pellebon
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You Can RESOLVE a Conflict Or Be RIGHT, But Not Both
Many conflicts begin with small irritations that grow into major blow-ups. This often happens because of the mindset of the "combatants." As a conflict builds and you begin the process of confronting the issue, I have found that you really only have two options. You can choose to prove that your perspective is RIGHT, or you can choose to RESOLVE the conflict.
Guy Harris
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Let's Talk About Email
Part of the problem is that e-mail communication doesn't have much history. There was no official Internet before 1983. Yet today, trillions of e-mails are sent every week, and it's estimated that office workers spend at least 25 percent of their day sending or reading e-mail.
Connie Glaser
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The Smart Boss Knows - Money is Only HALF the Issue
Good employees are hard to find. Retention is key. But often we assume money is the solution. While money is needed, it's only about half of what really matters. Employees don't just want more money, they want and need respect. They want to be heard. They need to feel valued. So how do we show that we value their opinion? We listen. And we respond in kind.
Judith Brown
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Loving Your Work Colleagues
You spend more time with them than possibly some of your most loved ones. They're responsible for your life -- your safety and health -- to a certain extent, and they also know you better in some ways than you even know yourself -- they are your work mates and colleagues. Discover ways of actually enjoying your work mates.
Steve Wickham
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Women Must Learn the Language of Power
There is no more important skill in attaining success -- personal and professional -- than your ability to communicate effectively. Yet women often sabotage themselves through their communication skills. Differences in how men and women communicate are rooted in social conditioning. Only by understanding the impact of this social conditioning and how it translates into the workplace can we begin to unlearn "girlish" behaviors and become power communicators.
Connie Glaser
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Unbeatable Business Communication - How to Set the Stage for Success
Do you struggle to create and maintain cohesiveness in your business or your place of work? Don't you wish there was a way to bring everyone together and work toward a common goal? Well, there is a way to do all of this and keep a smile on each person's face. One of the most important and little-known business communication practices is alignment. Read on to find out what this is and how it can turbo-charge your workplace productivity.
Beth Banning
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Technical Managers - 5 Steps to Be More Compelling and Successful When You Sell Your Ideas (Part 4)
In this part we deal with the possible resistances and objections to our idea. This is a very normal part of people buying anything - products, services, and ideas. Professional reactions to resistances improves our ability to persuade.
Frank Swiatek
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