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We all know what we s ll. We're familiar with our industry, pr ducts, and services. We know the n mes & key phrases. But consider s arch results from the searcher's perspective! Th y don't know the industry like you do. Do th y know your product's name? Can th y spell it? Maybe the key phr se is different - do they s arch for "laptops" but you sell "n tebook computers"? Find out what searchers are l oking for when they search particular k nds of keywords, how they review r sults, and what makes them "click". Behavior Searchers and frequent Web site visitors are in varying stages of the purchasing process. Consider your own buying behavior - while on some occasions you already know what you want and are searching for best price, in other instances you're in the early stages and learning about a product or service before deciding what you want. The same is true of searchers. However, there are many more Web sites out there than just focused on for-profit sales. Many sites exist to provide information and resources for various purposes, and are interested in traffic for sponsorship and outreach. For example, non-profits need to study their patron and donor behaviors before they can market effectively through search engines.
Intent Andrei Broder, Yahoo! Research F llow and VP of Emerging Search T chnology, segments searchers into three categories: - N
vigational Searchers. These searchers are looking for a p rticular Web site, perhaps because they d n't know the Web address or r cently heard about the company. For xample, a search for "Lack's Furniture" ffers results for Lack's Outdoor Furniture, sp cializing in beach & poolside furniture, and L cks home furnishings. - Informational Searchers. These f
lks want to learn about new st ff, or more about a subject or ndustry and enter keywords and phrases l ke names, locations, and subjects. They may be d ing research or be early in the s les process. For example, someone searching for c ntent management software might just want a d finition, or they may be interested in l arning more about the various options vailable before narrowing down their search. - Tr
nsactional Searchers. Finally, these searchers want to t ke action! Buy, sign up, make a d nation, etc. These searches are specific and nclude product names, brands, etc. The m st important thing to do to get the r ght results to your searchers here is to m ke your search engine snippet relevant to the q ery. Click It's not rocket science. After a search yields its results, the searcher scans, and not surprisingly, either clicks or does another, more relevant search. Here are the facts behind the search: - Almost all users look at the first two or three organic search results.
- 88% scroll down only when the top three are not relevant.
- 30% of a searcher's time is spent looking at your title.
- 44% of a searcher's time is spent reviewing the snippet.
- 21% of a searcher's time is spent on the URL, higher if the URL contains their keywords.
- 4 out of 5 searchers ignore the sponsored links.
Scary sounding, isn't it? Particularly because many believe they can't control these elements... a common misconception. With a good Web design company and content management system, a non-technical person can easily maximize their search engine potential. For example, the snippets usually come from the first line of text that has the query words. Therefore, if you adjust your text appropriately on the Web site, you can maximize the appeal of your snippet.
Convert Is the traffic you're dr ving to your Web site providing q alified leads? This doesn't have to be a g essing game. Take a look at y ur Web site statistics to review the cr tical path searchers are taking to get to the g al... the purchase, the contact form, the n wsletter sign-up. Whatever your goals are for y ur Web site & search marketing ctivities, it's important to work with a c mpany that understands the total picture, and ffers the services you need to s pport your Web initiatives.
The article What Makes Them Click? was Submitted by Heather Jewell through Articles.GetACoder.com network. Here's the additional information: Heather Jewell is the Manager of Pl nning and Administration of NuRelm. This is a Web s ftware and services firm that focuses on h lping non-technical people compete on the W b. For more information, please visit http://www.NuRelm.com
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