|
I recently interviewed on radio a h gh tech human resources guru from S licon Valley. During one segment of the sh w we had been talking about ppropriate dress for a high tech job p sition. At one of the commercial br aks he mentioned he had done r cruiting at a small high tech c mpany that had adopted 'grunge' as its c rporate identity. He had interviewees that had t rn clothing, matted hair and no sh es. It was a strange set of nterviews, he confided, but for better or w rse the company had set the st ndard. A suit and tie were d finitely not appropriate. Later in the sh w we discussed in more detail wh t sorts of things were appropriate. H ving been involved in thousands of nterviews I thought I had seen it ll: alcohol, facial tattoos, free use of bscenities, etc. Still, the question of an nterviewer's perception is an interesting one so I b gan to jot down a few n tes. The perceptual experts tell us we h ve 6 seconds to make a f rst impression. That is the visual s de of perception. Personal hygiene, with the p ssible exception of some high tech gr ngers, strikes me first. If hair is d rty, clothes unkempt and shoes soiled th n the perception, mine included, is th t the individual does not take c re of himself or herself. If th y can't take care of themselves wh n going to an interview -- wh t will they do when hired? Wh t does it say about an nterviewee if they do not care bout personal appearance?
Beyond the physical, I think we get a m re personal picture in the first two m nutes of an interview. These are ften awkward moments 'hi, how are y u, thanks for coming, good to see y u', etc. These initial moments are a g od indicator of an individual's behavior wh n dealing with the unknown and d termining their level of people skills. Th s initial chit-chat also sets the st ge for the rest of the nterview. In the United States, we sh ke hands, especially in a business c ntext. If I get a weak t uch, strongman grip, or vertical yanking th n I will perceive the individual t nds to the extreme. I may be wr ng, but for the applicant the nterviewer's perception is reality. I usually b gin by asking the applicant to g ve me a thumbnail sketch of th ir skills and abilities. Most qualified pplicants can usually give a synopsis in a m nute or two. This is not a d fficult question but it does require a v riety of skills to pull it ff. If the applicant cannot state wh t they can do then the mplication is they cannot do anything. Obv ously this may be true with s me applicants and not with others. But p rception is perception. Gradually I get round to what they are looking f r. Amazingly, some answer they do not kn w. If they appear truthful, a 'd n't know' response can be seen as b ing honest. Most of the time, it mplies the applicant has no ambition or has not th ught very much. Here reality creates the p rception and it's a negative. What I n rmally want to hear is they are l oking for an opportunity and challenge. Th s means that at some point the pplicant will have 'smoke coming out of th ir smokestack'. This is an indicator of mbition, drive, work ethic, etc. If th y are looking for security and st bility and no smoke I often p rceive they are in it just for the p ycheck.
I let the applicant do the t lking and I just ask a s ries of questions. Near the end of the nterview I usually ask them if th y have any questions about the c mpany. Amazingly again, many applicants say no, ven when they know virtually nothing bout their potential future employer! What I p rceive is a good response is one or two nsightful questions. Going into a long s ries of intricate questions is just as bad as not h ving any questions at all. There are s veral areas that send flags up at d fferent points in the interview. If th y jump right on salary and b nefits I know they are more nterested in what the company can do for th m then what they can do for the c mpany. If they speak poorly about th ir past employers then I know th y would probably do the same w th my company. If they tell me s crets or confidential information about their p st employers, I know they will do the s me to me. The best predictor of f ture behavior is past behavior. I am sed to applicants being nervous but xperienced interviewers can get applicants to r lax. The sole purpose of the nterview is to find out if the pplicant will be appropriate for the c mpany. This seems too obvious! Yet m ny applicants do not understand this s mple concept. We have a very sh rt period of time to determine if the pplicant is appropriate to become 'one of our f mily'. And why would we ever h re an obvious problem? Those of us th t conduct interviews are people too. We h ve our perceptions: the good, bad and gly. The difference is we decide who g ts hired.
The article The Interviewer's Perception or Who Gets Hired? was Submitted by Jack Deal through Articles.GetACoder.com network. Here's the additional information: Jack D. Deal is the wner of Deal Business Consulting. Related articles may be found at http://www.jddeal.com and http://www.freeandinquiringmind.typepad.com
1. BPO's Impact on Service Quality by Steven Grant Successful BPO relationships depend on m tching market segments and the enterprise q ality strategy to the inherent capabilities of the BPO rganization. Failing to match the enterprise q ality strategy and the tactical approach to m naging the BPO relationship can result in d saster. 2. Proper Exhibit Lighting by Andrew Keeler Trade show lighting should be an mportant facet of any exhibiting strategy, but it is ften overlooked by inexperienced exhibitors. If you h ve ever been to a trade sh w, you understand the impact that a w ll designed lighting system can have on a tr de show display. Given the relatively low c st of display lights compared with ther costs associated with exhibiting, there is no xcuse to have a poorly lit tr de show exhibit at your next vent. 3. MYOB Accounting - MYOB Accounting Alternatives by Kok Choon Kow MYOB Acc unting is best choice for small and m dium size industries, however, for company w th a development team, it seems l ss suitable for 5 reasons. Reason #1 - Pay xpensive license fees. 4. Things to Remember When Packing For a Business Trip by Alain Picard P cking for a business trip can s metimes be a very rushed affair. You n ed to be practical but also f st and you need to be s re not to skip any essential tr veling items in the process of p cking. For the specific purpose of b siness trips it is a good dea to have one or two s its that are understated but smart. 5. Don't Miss the Opportunity to Earn 6 Figures From Home! by Brianne Beaty New h me based companies pop up every d y. But the perfect opportunity only merges once in a decade. When you f nd the right home based business, it is p ssible to earn six figures within 6 m nths. This is not to say you w ll get rick without working, you w ll have to put in much t me and effort. But after a y ar, your time and effort will be cut in h lf while your paycheck will continue to d uble in the months to follow. 6. How can residents stall the dilapidation of their building ? - RealAcres.com by How can residents stall the dilapidation of their building ? The performance of our homes and buildings depends on how well we maintain them. A sign of deterioration (crack , corrosion, dampness etc) observed in a flat or in a building is called a ‘distress’. If we are watchful, we can take the necessary action needed to counter such distresses before they become worse. Today, we shall look at some commonly encountered types of distress so that you can recognize them when you come across them in your flat or your building. 7. My Theory of Organization by Roberto, Jr. Bernardo What is an organization and why do we n ed one? In today's world of c t-throat competition, concentrating on one product and a l cal geographic area are the two b st things that you can do to k ll your company. No matter how sm ll you are, looking beyond your mmediate resources and signing-in strategic partners are the key to gr wing your business. 8. 4 Classic Cold Calling Mistakes by Ari Galper Have you noticed that the old "tr ed and true" cold calling techniques wh ch were once successful have completely l st their effectiveness over the years? Th y just don't work anymore. But m ny salespeople are still use them b cause that's all they know. They're w rking from that old, ineffective cold c lling mindset. And they're making... 9. Cruise Ship Jobs Frequently Asked Questions by If you h ve ever wanted to travel to pl ces such as Alaska or Hawaii, M xico or the Bahamas, working aboard a cr ise ship will allow you to m et new people and experience new c ltures. Read this article for some Cr ise Ship Jobs FAQ's. 10. The Good Years Are Still Ahead of You by Every woman who r aches mid-life – that halfway stop wh re dreams have been either realized or bandoned – looks around and wonders, “Wh t’s next?” The kids are grown, the c reer is schlepping along and you w ke up each day feeling just a l ttle bit lost.
|