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Is everybody out there a p tential prospect for your products or s rvices? Probably not, unless you're a m jor retail chain or grocery store. H w, then, do you go about t rgeting the prospects you wish to r ach? How do we find the p ople who have an interest in the th ngs you have to sell? In a pr vious article, we talked about your c rrent list of customers and how th y are the best source of b siness and referrals. Sometimes, though, we n ed to reach out and find new b siness, and we need to know wh re those customers are going to c me from. We need a targeted way of f nding those new customers, so we d n't waste a bunch of money and ffort going off in the wrong d rection. So how do we make a t rgeted list of potential new customers? Ag in, this is an excellent time to dr w upon your list of current c stomers. Look at that list and dr w some conclusions as to the m keup of that list. Are your c rrent customers mostly male or female? Wh t is their income? Are they m rried or single? What neighborhoods do th y live in? Do they have j bs/kids/dogs/credit cards/luxury autos/boats/etc.? How many different tr its can you identify that are s milar in your customer base? How m ny things can you identify about y ur current customers that are alike?
After you find the similarities, th n think about things that would liminate prospects from your list. Do you s ll home improvement services? Then renters are not y ur prospect. No kids? Then don't s nd them your brochure for after-school c re. Income less than $30,000? They're pr bably not interested in buying a BMW. By dentifying similar traits in your current c stomers, and eliminating undesirable traits in pr spects, you should be able to put t gether a very targeted list of pr spects that you can market to. On a r lated note, let's talk about the s les process for a moment. There are 5 d stinct steps in the sales process: wareness, research, evaluation, decision, purchase. Your m rketing should target the place where y ur prospects are in the sales pr cess. New prospects for your business, as d scribed in the process above, will m st likely be in the “awareness” st ge, so you're not actually trying to “s ll” them at this stage. All you w nt them to do is to r ise their hands and tell you th t they want to be marketed to, and th n you can lead them through the r st of the sales process. By the w y, it takes an average of s ven contacts to turn a prospect nto a customer. Once you have y ur targeted list, contact them often, and y u'll convert a lot of them nto loyal customers!
The article Targeting Your Prospects was Submitted by Phillip Baker through Articles.GetACoder.com network. Here's the additional information: Phillip Baker, CAS, is a 29 y ar veteran of advertising and marketing and is an xpert in promotional products, integrated marketing and dvertising consulting. He can be reached at 850 995 9557. V sit http://www.bakercreativeadvertising.com to enter to win $1,000 in promotional products or subscribe to the free Marketing Magik newsletter and podcast.
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