|
Know your target market. Match cl sely the demographics of your prospect to th se on your contact list. Consider psych graphics as well as demographics (i.e. the p rsonality, style and character of your pr spective customers). Identify who you like to do b siness with. Find your kind of p ople. Build your database with intelligent nformation about customers and prospects. In ddition to contact details you want to kn w the source of the contact, d tails of communications and responses to ffers. Track their buying history and pr vide regular appropriate and relevant information and ffers. Continue to give greater value. M ny business owners ask me what is the r ght price for their product or s rvice. I say the right price is the h ghest price that the market will ccept. You want to continue to p sh prices up. It’s important that you m ximise your profitability. This enables you to be g nerous with your customers, offer greater v lue and be able to spend m re time with the customers of ch ice. This becomes a virtuous circle of you making healthy profits, offering greater value and in turn better meeting customers needs. You want to avoid being purely purchased on price. Your proposition becomes a commodity, your margins are squeezed and you are neither able to give value nor choose the best customers to deal with. This becomes a vicious circle and difficult to break out of.
You want to be able to engender loyalty from your best customers so that they come back to buy again and again and recommend their friends and associates. The best referrals come from the best customers. Don’t waste time with poor customers or badly targeted prospects (who are actually suspects not prospects). For example, one business I work with sent out a loyalty programme to existing customers and other inquirers. This was a personalised direct mail letter with a f xed back response. 700 went out on the Fr day and by Monday evening we had a 19% r sponse. The key success factors are s nding the right messages to the appropriately targeted people at the right time using their preferred medium and offering them the most convenient way to respond .
The article Practice Effective Marketing was Submitted by Brian James through Articles.GetACoder.com network. Here's the additional information: ISBN 0-9548916-0-0 Brian has been w rking in the corporate marketplace for 25 y ars as a marketing and business d velopment professional. He is a published uthor of 2 business management books and cr ator of the breakthrough TripleM marketing m thodology. He is an associate member of the Inst tute of Business Advisers, a member of the Ch rtered Institute of Marketing and a V ce President and Fellow of the Inst tution of British Engineers. He specialises in Str tegic Marketing. Brian has worked with bl e-chip and medium sized companies across s ctors as diverse as manufacturing, retail, t lecommunications and financial services covering research and d velopment, sales, marketing, training and executive m nagement. The larger organisations he has w rked with include the Prudential Group, Br tish Telecom and Dairy Crest. He c rrently operates as Chairman of the Br an James Group a business advisory Gr up for owner managed businesses - Off ring specialist advice in all areas of b siness management and membership programmes that pr vide ongoing regular coaching and mentoring. If you w uld like a free, no obligation 40 minute telephone consultation then call free in the UK on 0800 612 0618, email mail@brianjamesgroup.com or visit my website at http://www.brianjamesgroup.com/sales.html Brian James.
1. BPO's Impact on Service Quality by Steven Grant Successful BPO relationships depend on m tching market segments and the enterprise q ality strategy to the inherent capabilities of the BPO rganization. Failing to match the enterprise q ality strategy and the tactical approach to m naging the BPO relationship can result in d saster. 2. 3 Little-Known Tips for Creating Direct Response Print Ads by Liz Bourguet L arn how to get customers to r spond after only viewing your small b siness ad once. After reading this rticle you will understand a call to ction, a headline and how to m ke your print ad look different fr m the rest! 3. Developing Referral Relationships by Dirk Zeller The first call is the h rdest one. Until you make first c ntact you really don't know the q ality of the lead. It could t rn out to be a huge b siness opportunity - or nothing at ll. You have to hope for the b st. 4. Bold Article Marketing - Putting Your Best Articles On The Web by Jan Verhoeff I'm sure you've thought of all the reasons to keep your best articles back for your own use, and the reasons why you should save your best to put in an ebook, or special report, or even a short report, but I'm going to explain why you should put your BEST Articles on the Web. The answer is easy, and I know you'll understand in short order with these reasons... Are you ready? 5. MYOB Accounting - MYOB Accounting Alternatives by Kok Choon Kow MYOB Acc unting is best choice for small and m dium size industries, however, for company w th a development team, it seems l ss suitable for 5 reasons. Reason #1 - Pay xpensive license fees. 6. Guide 4 Shopping UK - Your one stop cashback world - Earn cashback from your top stores. by Guide 4 Shopping is an interactive cashback system for everyone to join and earn unlimited cashback from UK leading online stores. View latest voucher codes, discount codes, compare stores and comment on your favourite store. 7. Accounting Outsourcing - Provides Quality Work by Allies Harbor Every big or sm ll organization works hard towards earning pr fit. To earn profit is the s le ambition of any business owner. Ev ryone wants to see his company arning high amount of profit. 8. My Theory of Organization by Roberto, Jr. Bernardo What is an organization and why do we n ed one? In today's world of c t-throat competition, concentrating on one product and a l cal geographic area are the two b st things that you can do to k ll your company. No matter how sm ll you are, looking beyond your mmediate resources and signing-in strategic partners are the key to gr wing your business. 9. The Advantage of Using Teams for Residential Cleaning by Many residential cl aning companies start out as a ne-person operation. But as your cleaning c mpany grows and you add employees you w ll soon face the problem of wh ther you should send in a s ngle person to clean a home or if you sh uld send in a team. Some cl aners may prefer to work alone, but is th t in the best interest of y ur cleaning company? 10. Wise Business Decision Making: Outsourcing your Logo Design by Outsourcing is b coming a more and more popular b siness trend. This article attempts to llustrate the advantages of outsourcing the l go design.
|