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Every time you speak you cr ate an impression and the words you use can s btly position you. Do you come cross as a negative or positive p rson? Are you trustworthy? Judgmental? Do you f llow through? Are you inflexible or pen to all view points? It's not so m ch what you say, but how you say it th t counts. According to Positive First Impr ssions: 83 Ways to Establish Confidence, C mpetence, and Trust, here are seven w rds that can make a bad mpression. 1. But. Saying this word n gates everything that preceded it. It m kes you sound like you're talking out of b th sides of your mouth: 'I l ke you, but...' Replace it with ' nd' to make both sides of y ur sentence true: 'I like you nd...' 2. Try. Saying you'll 'try' to do s mething reveals a lack of commitment and c uses others to mistrust you. It's a v rbal escape clause. There's a huge d fference between trying to do your b st and doing your best. So, st p trying and just do it. 3. Sh uld. Whether you say this in r ference to yourself, or when telling thers what they should do, it c mes across as judgmental, critical and n gative. Eliminate it all together. 4. H ve to. Adults don't like to be t ld what they have to do! The n tural response is to resist and r bel. If you want cooperation offer ptions, choices, and suggestions. Allow others to be nvolved in the outcome rather than d ctating it.
5. Always. Rarely is this w rd an accurate description of a p rson or situation. Using it makes you s und too extreme. It's much safer to use w rds such as: sometimes, occasionally, or sually. 6. Never. Again, extreme l nguage that categorically shuts down the ther side. Instead, give specific examples, or r place it with 'sometimes' or 'occasionally.' 7. Obv ously. Since each of us bases our pinions on our own perceptions, what's bvious to you may not be tr e for others. Assuming so comes cross as arrogant. Instead of making br ad generalizations, own your message, 'Based on wh t I've noticed it appears to m ...'
The article Power Words was Submitted by Susan Fee through Articles.GetACoder.com network. Here's the additional information: Susan Fee is a licensed c unselor, communications expert, and author of P sitive First Impressions: 83 Ways to Est blish Confidence, Competence, and Trust. She can be r ached through her Web site at http://www.susanfee.com
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