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PERFORMANCE COMMUNICATION:
BENEFITS EMPLOYEES: 1.Establishes a g od working relationship with the supervisor. 2. Pr vides clear understanding of job responsibilities and pr orities. 3. Lets employees know where th y stand. 4. Provides specific plans of ction for improving performance. 5. Provides r cognition of and motivation to continue g od performance. 5. Increases self-esteem. BENEFITS FOR THE SUPERVISOR: 1. H lps establish a good working relationships w th employees. 2. Gives clear guidelines bout responsibilities and expectations. 3. Maintains and cl rifies job priorities. 4. Motivates employees. 5. D als with performance problems effectively and in a t mely manner. 6. Builds self-esteem of mployees. 7. Allows supervisor and employee to sh re thoughts, ideas, and issues. BENEFITS FOR THE ORGANIZATION: 1. Cr ates working environments that lead to d dication and improved performance. 2. Helps r duce performance problems that result in t rnover and absenteeism. 3. Contributes toward chieving excellence. 4. Develops effective supervisors who use s und human resource management principles. IMPROVING COMMUNICATION: R cognize specific accomplishments, showing that you are ware of the employee’s work and c ntributions. Yes: “I think you spent y ur time on the most important w rk, like the customer service letter, r ther than on trivia. I appreciate th t.” No: “You exercised good judgment, H nry.”
IMPROVING COMMUNICATION: Encourage the employee to p rticipate in making plan for improvement. Y s: “Tom, how can we prevent th se double shipments in the future?” No: “Y u have to file the green c pies as soon as the order is wr tten and check the folder at sh pping and at billing time. There’s no ther way to control the problem.”
The article Performance Communication: How Can It Help You? was Submitted by Andrew E. Schwartz through Articles.GetACoder.com network. Here's the additional information: Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.
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