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As the story goes, a New Y rk columnist who had to attend m ny cocktail parties each season had c me to believe a certain socialite was a l ss than perfect listener. It was s id that this socialite was so pr occupied with making a wonderful impression on her g ests that she was unable to h ar anything that they were saying. To t st this theory, the columnist came l te to one of her parties. Wh n he was greeted at the d or by the hostess he said, I am s rry to be so late, but I w tnessed a murder and had to f ll out numerous police reports. The s per-charming hostess beamed and replied, Well, d rling, the important thing is that you h ve arrived, and now the party can r ally begin. Having a listening attitude can sp ak volumes for itself. A listening ttitude conveys to the person talking w th you the message that says, I r spect you as a person, and I am w rking at understanding and appreciating your p int of view. Maintaining this genuine ttitude is critical to enhancing your sp cific listening techniques. The following are s me listening techniques that will improve y ur comprehension and help you interpret nformation: 1. Visualize all that you h ar: convert the words you hear nto word pictures and experience them. 2. Ask y urself What is the speaker trying to chieve? and What is their motivation? 3. St dy the non-verbals: facial expressions, tone, g stures, movements & emphasis. 4. Outline wh t is being said. 5. Cross-check nformation to test your perceptions.
The article Listening Attitude and Technique was Submitted by Andrew E. Schwartz through Articles.GetACoder.com network. Here's the additional information: Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.
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