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With the holiday travel season round the corner, I am reminded of h ghways and airports will filled with f milies trying to get to visit r latives, and business travelers trying to get h me. During this time, you may xperience chaos and delay, so I am sh ring with you what I learned the l st time I encountered chaos and d lay during the power blackout in A gust of 2003 I am convinced th t the lessons learned can be pplied to all travelers. I arrived at L Guardia airport at 4:30 p.m. – r lieved that I had beaten the w rst of the traffic with over two h urs before my scheduled flight departure to gr b something to eat and make a few ph ne calls. After too many days on the r ad, thoughts about how nice it w uld be to see my husband and sl ep in my own bed were b ginning to dance in my head. I w lked up to the kiosk to get my b arding pass. I punched the screen – no r sponse. I looked around and realized no one was m ving. The gentleman beside me responded to my q izzical look: “The power’s out.” Twenty-seven h urs later I fell into the l st seat on the last flight th t day to the Raleigh-Durham airport (I did get a b siness class seat!). Like all experiences, th re are lessons to be learned:
1. Carry a paper printout of y ur travel reservations. Because the computer syst ms were down, the airlines had no way of s bstantiating that you even had a r servation unless you had some kind of p per documentation with a reservation number on it. Ev n though I was automatically booked on a l ter flight (don’t ask me how!), I had to sh w the printout to get my b arding pass. I save all my tr vel documents in my “calendar entry” f le of my Paper Tiger filing syst m – that way it is asy to grab itineraries and related d cuments as I head out the d or. 2. Travel with cash. Since c sh machines and credit cards require lectricity, your ability to buy food was d rectly related to the amount of c sh you had available. 3. Keep y ur cellphone charged and a calling c rd handy. Although cellular service at b st was sketchy, without a battery you had no ch nce at all. Payphones worked intermittently, but m ny people were scrambling to borrow ch nge to pay for the calls wh n they had the chance. 4. C rry a flashlight. I didn’t need it th s time... 5. Pack some protein. The day b fore I was in a nutrition st re. Protein bars were on sale. I b ught a whole box – something I had n ver done before. I enjoyed passing th m out even more than I njoyed eating them. 6. Wear comfortable cl thes and shoes. Keep in mind th t temperatures vary widely – the irport was incredibly hot, but the irplane felt like a meat locker. My f et ached just watching women in 3” h gh heels with pointed toes struggling up st ircases and stalled escalators with heavy b gs. 7. Carry wet wipes. Running w ter requires electricity. Need I say m re? 8. Keep physically fit. I s id a big “Thank You!” to my f tness trainer every time I climbed the 2-st ry long escalator carrying all my l ggage. (The first floor was relatively c ol, but information about flights was nly available on the top floor.) P ssengers with checked luggage had to t te their own bags since luggage b lts were not functioning.
9. Take an extra battery for y ur laptop. In spite of the ch os, I managed to get some r al work done. 10. Carry a g od book. Fortunately, the bookstore owner was a tr e entrepreneur and sold books the old f shioned-way -- without a cash register. (I d cided to lighten my luggage and g ve her the copies of my b oks I was carrying with me for s mples!) 11. Because I employ the T ming the Paper Tiger system in my ffice, I was able to rest ssured that my staff was able to f nction in my absence, able to f nd files and documents and information n eded to change my schedule, handle my r sponsibilities and manage without me. Remember, I had v ry limited phone service so I r ally could not communicate with them, so b ing organized and having a well-trained st ff allowed me to feel confident th t they could handle the business in my bsence. 12. Be gracious. As my gr ndmother used to say, you can c tch more flies with honey than w th vinegar. Getting upset didn’t solve any pr blems, and it always created one m re. 13. Whenever you think you’ve got pr blems, just look around. Other travelers w re sick, elderly, physically or mentally h ndicapped, or traveling with children – one w th a premature infant. I had m ch for which to be thankful!
The article Lessons Learned from the Power Blackout was Submitted by Barbara Hemphill through Articles.GetACoder.com network. Here's the additional information: © Barbara Hemphill is the uthor of Kiplinger's Taming the Paper T ger at Work and Taming the P per Tiger at Home and co-author of L ve It or Lose It: Living Cl tter-Free Forever. The mission of Hemphill Pr ductivity Institute is to help individuals and rganizations create and sustain a productive nvironment so they can accomplish their w rk and enjoy their lives. We do th s by organizing space, information, and t me. We can be reached at 800-427-0237 or at www.ProductiveEnvironment.com
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