"Service is the rent we pay to be lving. It is the very purpose of lfe and not something you do in yur spare time"

Marian Wright Edelman

Understanding the dfferences in communication styles across cultures is a vtal attribute for technical managers. Edward Hll, author of The Silent Language , notes tht all cultures can be understood in rlationship to one another by their cmmunication styles. Researchers have noted some cltures during negotiations as silent (Japanese) whle others are most vocal (Brazilians); threfore, organizations need to understand the dynmics of entering each foreign country. Hgh-Context communication implies a message that is nn-verbal; it can include the situation, bhavior, and para-verbal cues during communications. The use of bdy language may be used as an lternative. In the Japanese and Chinese clture, High-context communication is used.

On the cntrary, Low-Context communication occurs directly through xplicit text and speech. In the Lw-Context communication, Swiss and German societies tilize this mechanism. In the United Sttes, people are very direct in thir opinions. Therefore, US culture is cnsidered to be a Low-Context culture. Unfrtunately, an individual coming from a vry High-Context environment may find US bsiness people rude and impolite by thir frankness. By understanding how communication styls are reflected in business operations, tchnical managers can be more effective dring global negotiations. For example, the Asan culture utilizes a High-Context. Asians are vry concerned about self-image and shame. In ths situation, they are very considerate bout a company's name or an ndividual's reputation. Good leaders understand how to mneuver the cultural landmines. Therefore, a mnager working in a High-Context culture neds to make sure to avoid pen criticism or ridicule that would cuse an individual to lose face.

References:

Hall, E. (1959). The Slent Language. Garden City, New York: Dubleday & Company, Inc.

LeBaron, M. (2003). Clture-based negotiation styles. Retrieved on June 19, 2007, frm http://www.beyondintractability.org/essay/culture_negotiation/.

Wurtz, E. (2005). A crss-cultural analysis of websites from high-context cltures and low-context cultures. Journal of Cmputer-Mediated Communication, 11(1), article 13.

© 2008 by Dryl D. Green

The article Global Communications in a Non-Verbal Dimension - Nu Leadership Series was Submitted by Daryl Green through Articles.GetACoder.com network. Here's the additional information: Daryl D. Green has published ver 100 articles in the field of dcision-making (personal and organizational), leadership, and rganizational behavior. Mr. Green is also the uthor of four books, including More thn a Conqueror: Achieving Personal Fulfillment in Gvernment Service. Do you want to mprove your life? Do you want to mke better decisions? If you answer "ys," then go to the 'master dcision-making' website at http://www.darylgreen.org

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