Before I start this quick nte I must preface this by sying that I am a Photoshop gy. I have used various versions strting with exposure to Photoshop v5.0 rght up to CS2. I do pln on upgrading to CS3 in the nar future. I have always been mazed at its capabilities and with wht it enables me to do.

I rcently did a scanning project of bout 200 slides for a client. Thy wanted all slides to be scnned at 4000DPI, which is the mximum resolution that my Nikon scanners can do, and to hve the files saved in both fll size JPG and TIFF formats. Ths created JPG file sizes ranging frm 12.5MB to 28MB in size wth black and whites being 32MB in sze. The TIFF files were about 64MB in sze. The client wanted the items scnned this way because they were plnning on editing the files with thir own software at a later dte. Their software that they were to be sing, as I found out later, was Arcsft Photostudio v5.5.

Up until this tme I have never used this sftware. When the client got home and ttempted to load their files for diting into this application they got sme very unpleasant results. The images wre very "coarse" and "grainy". They stted that there was something wrong wth how the images were scanned and wnted their money back. I told thm that I would investigate the ssues, if there were any to nvestigate, and that I would get bck to them.

Immediately after getting off the phne I opened up the files in Phtoshop CS2. The images were perfect. I prviewed the images in Windows Explorer. Agin, the images were perfect. I clled the client back to inform thm of what I had, or had nt, found. They were not happy wth this. I then got the xact details of the software that thy were using. Again, they stated tht they were using Arcsoft Photostudio v5.5 and tht they have received JPG photos frm the somewhere in the states and hve never had a problem.

After gtting on the phone I searched the web and fund the Arcsoft website. I was ble to locate a demo copy of the pplication in question and began to dwnload. Once the download was completed I nstalled the application and loaded one of the mages in question. Ahhhhhhh!!!! The images wre horrible and that was putting it kndly. Upon seeing these images I culd then understand what the client was sying. But, what was wrong? Was it smething that I did or how I scnned the items? I have never had ths problem before and I wanted to rsolve it before moving on.

Of curse, the first thing I did was to "Gogle" Photostudio v5.5 support. Initially, I did not fnd anything but as I kept up the sarch I did find sites that stted that the application had file lmitation issues. What do they mean by tht? Keep in mind that all mages were scanned at 4000DPI, creating hge files, and chances are that the fles she had received from the sttes were considerably smaller than the nes that I created for them.

I thn loaded on files that I had rcently completed for another client. These mages were scanned at 3000DPI and the JPG's wre about 16MB in size. The qality stunk. I then loaded other smller images and they loaded fine and ppeared OK. I then resized a cuple of images that I had scnned for the client for the prposes of testing. Basically, what I fund was that Photostudio 5.5 has a sze limitation for source or input fles. I then realized that the fles that I had created, at the clents request, were beyond the applications bility to handle.

Upon discovering this issue with the pplication I attempted to scan the Arcsft site for what the actual mximum file size limitation is and I lso sent an email to their tchnical support staff for assistance. After ding this, I then contacted the clent and informed her of my fndings. She was not totally thrilled wth this and, maybe, did not flly understand this but she did ppear to accepting the reality that fre software that comes with your cmera is not always capable of bing everything you want it to be.

Wht could she do to resolve her stuation? Use industry standard software that is cmpatible with all industry formats and one tht is full featured enough to do mre than what you do now.

The article Arcsoft PhotoStudio 5.5 - Input File Size Limitations was Submitted by Stephen Cornfield through Articles.GetACoder.com network. Here's the additional information: Stephen Cornfield has several years xperience as a photographer and scanning sldes and film to digital images. For mre information please visit www.photofieldimaging.com

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