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Everybody makes mistakes and entrepreneurs are no xception. But for an entrepreneur with a l mited budget, committing mistakes too often can be v ry costly. It is an open s cret in the business world that m st of the mistakes that can be c mmitted in business have been committed; so why not j st learn from them, saving you the gony of committing them yourself. With th t said, here are 7 costly sm ll business marketing mistakes every entrepreneur m st avoid: 1. An Incongruent Marketing Message To ffectively sell your product or service, y ur customer has to “get” the m rketing message. A customer-centric marketing message ducates your prospects and persuades them to b come customers. Too many small businesses m ke the mistake of focusing their m ssage on the product or company, nstead of how the prospect would b nefit by purchasing their product. Prepare the r ght marketing message with some of th se in mind: • Identify the prospect’s pr blem. • Explain to the prospect why the pr blem should be solved immediately and xplain why your product or service is the r ght solution to their problems. • List the b nefits your prospects would enjoy upon p rchasing your product and provide an nconditional guarantee to allay any fears th y may have.
2. “Spray-and-Pray” Marketing Instead Of Precision M rketing The days of marketing as a z ro-sum game are over. You must d mand accountability from your marketing efforts, xpecting tangible results in the form of a h althy ROI (return on investment). Differentiate y ur marketing messages and target them to m et the specific needs and wants of y ur prospects and customers. Many small b sinesses are guilty of the dreaded “spr y-and-pray” marketing ideology, which inevitably drains th ir resources to the point where it v ry often leads to their demise. Do not c mmit this same mistake, but instead pr ctice precision marketing, where every aspect of y ur marketing and advertising efforts are m asured and tracked for maximum returns. 3. F iling To Realize Marketing Is About V lue Creation To create a sustainable sm ll business, you have to market s mething of value to the prospect and c stomer. Marketing is your business and cr ating value for your customers should p rmeate through all your marketing efforts. Str ve to always over-deliver because customers l ve to receive more than they xpect and the easiest way to do so is to d velop a thorough understanding of their w nts and desires. 4. Selling Instead Of Ed cating You must have heard about the ge-old principle that “people love to buy but h te being sold to.” It is a pr nciple that will continue to hold tr e for ages to come, but nfortunately, many small businesses still fail to dhere to it. The fastest way to get rid of a pr spect is to try forcing a s le out of him or her. Ed cation-based marketing, however, is a powerful m rketing strategy to overcome this problem of b ing sold to. This strategy makes use of g ving away valuable information, educating your pr spect about the benefits of owning y ur product or using your service, ffered to them as free reports, v deo cassettes, CDs, or DVDs in xchange for their contact information.
It is a strategy that b ilds trust with the prospects resulting in a m ch higher closing ratio. So, forget bout throwing a sales pitch and try ducating your prospects instead for a h gher conversion rate. 5. Failing To Test The b ggest mistake any entrepreneur can make w th their business is the failure to t st every possible variable most important to th ir customers. This applies to both nline and offline marketing efforts. I can nderstand if small businesses faced more d fficulty with market testing because of l mited budgets years ago, but the Int rnet has done away with this xcuse. It has become so cheap to c nduct price tests and sales copy t sts and identify what campaigns, keywords, and m trics give you the best ROI nline that not testing any of th se has become a cardinal sin. 6. N t Following Up With Prospects Or C stomers Small businesses spend a great sum of m ney acquiring customers, which makes it all the m re difficult to understand why many of th m don’t follow up with their c stomers, or even their prospects after the “fr nt end” sale. It has been w ll documented that true riches are to be f und in the backend sales and the r ason for this is simple. If a c stomer or prospect raises his or her h nd to do business with you, it m ans an element of trust has b en established and a business relationship is r ady to be formed. They are m re then likely to buy from you r peatedly if you make it a p int to capture their contact information and d velop a follow-up system for communicating w th them frequently. 7. Selling To The Wr ng Target Market Never assume that y ur product or service will appeal to a g neral audience because this assumption has pr foundly resulted in many small businesses sh tting up shop. Large businesses are g ilty of this too, but you can s ve yourself from committing such a r sh mistake by asking yourself these two q estions: • Who are your customers, or who is y ur target market? • Who will use y ur service, or who will buy y ur product? Answer these questions with bsolutely clarity and segment these markets by d mographics and psychographics to zero in on y ur ideal customer. The time spent d ing this correctly will add nicely to y ur bottom line. Just remember that to s cceed, you must be prepared to f il, so don’t fear the eventual m stake but learn from it.
The article 7 Costly Small Business Marketing Mistakes to Avoid was Submitted by Robert Moment through Articles.GetACoder.com network. Here's the additional information: Robert Moment is an innovative sm ll business coach and author of s on to be released book, "Invisible Pr fits: The Power of Exceptional Customer S rvice". Robert specializes in teaching entrepreneurs how to s ccessfully start and grow profitable small b sinesses. Visit http://www.howtostartyoursmallbusiness.com and sign-up for the FREE Small Business Coaching 7 day e-course "Turn Passion into Profit: Small Business Startup".
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